FAQ

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frequently asked questions

  • What is an Advanced Pedicure?

    Advanced Pedicure


    An Advanced Pedicure is a specialized, non-invasive treatment that goes beyond the traditional salon pedicure. It emphasizes both the hygienic and aesthetic care of toenails and the soles of the feet, with a focus on clients who may be at higher risk for foot or nail complications.


    How it Differs from a Traditional Pedicure


    •  While a standard salon pedicure focuses primarily on beautification, an Advanced Pedicure provides:


    •  A more detailed assessment of the nails and feet


    •  Enhanced cleaning and asepsis techniques


    •  Specialized attention to persistent or problematic conditions


    •  A slower, more thorough service (typically 60–90 minutes)


    •  Education and personalized aftercare planning


    Who Can Benefit


    Advanced Pedicures are especially beneficial for clients who:


    •  Have a history of ingrown toenails or nail fungus


    •  Experience foot or nail issues due to illness, injury, or chronic conditions


    •  Are more susceptible to infection or complications (higher-risk clients)


    •  Require a more meticulous and careful approach to foot care


    Why Choose an Advanced Pedicure


    These services are performed by an Advanced Nail Technician or Certified Master Pedicurist who has completed additional education and training in:


    •  Identifying and preventing nail and foot conditions


    •  Utilizing advanced techniques to reduce risk and promote nail health


    •  Practicing enhanced sanitization, sterilization, and infection control measures


    Knowing when to refer a client to a medical professional for further care


    An Advanced Pedicure not only includes the beautification of the nails but also prioritizes long-term foot health. Your technician may recommend a series of treatments and provide home-care guidance to prevent recurrence of issues such as dehydration or fungal infections.


    This is a safe, thorough, and client-focused service that combines advanced skill with enhanced sanitation to give you both beautiful results and peace of mind.

  • What is sa'SHá?

    Professional Callus Care

    A targeted treatment designed to safely and effectively soften and reduce callused skin—from mildly dry areas to thick, hardened buildup. Ideal for restoring smoothness and comfort to the feet.


    For detailed information, visit 


    https://sashafootcare.com/

  • What is Gel-X?

    Gel-X Nail Extensions


    Our Gel-X system is a 5-free, cruelty-free, and vegan alternative to traditional nail enhancements. Perfect for those who want instant length without long-term commitment, Gel-X is ideal for special occasions or whenever you want flawless nails.


    Unlike standard press-ons, Gel-X tips are made entirely of 100% gel and cover the entire nail bed, creating a natural-looking length, shape, and arch. The result is strong, beautiful nails that last up to 3 weeks.


    When it’s time for removal, Gel-X is safely soaked off before applying a fresh set, keeping your nails healthy and damage-free.

  • What is the difference between gel polish and gel nails?

    Gel Nail Services


    Gel services can be customized to strengthen, protect, or lengthen your natural nails. Unlike standard polish, gel products are cured under LED light for instant drying and long-lasting wear.


    Hard Gel Nails


    A durable nail enhancement with a natural look and feel.


    Applied with a smooth, honey-like consistency for precise shaping


    Odor-free formula, healthier for both you and the environment


    We proudly use Akzentz Gels, known for their clarity, shine, and resistance to discoloration


    Available in a wide variety of shades for a seamless, skin-tone match


    Removal requires filing: we carefully remove up to 90% of the product, allowing the rest to safely grow out without damaging the natural nail


    Ideal for: clients who want added strength or length with a natural, high-gloss finish.


    Soft Gel Nails


    Also known as builder gel or structured gel.


    Provides extra strength for short to mid-length natural nails


    More flexible and porous than hard gel


    Can be safely soaked off with acetone for complete removal


    Ideal for: clients who want lightweight reinforcement without extensions.


    Gel Polish


    A long-lasting alternative to regular polish.


    Applied like traditional polish but cured under LED light for instant, smudge-proof wear


    Soak-off formula for safe removal


    Available in an extensive range of colors—over 800 shades in our collection!


    Ideal for: clients who want vibrant, chip-resistant nails with a glossy finish that lasts.

  • Why choose Akzentz Hard Gel & Luxio Build Soft Gel?

    Akzentz Hard Gel


    Akzentz Hard Gel nails look beautifully natural while being gentle on your natural nail. This product can cover and protect your nails or be sculpted to your desired length and shape.


    Features:


    •  5-free, cruelty-free & vegan


    •  Lightweight and flexible to help prevent painful breaks


    •  Stronger than builder gel, yet lighter and more natural than acrylic


    •  Can be sculpted into a custom tip for extensions


    •  Long-lasting wear—3+ weeks of strength and beauty


    •  Available in clear or 9 coverage shades


    Hard Gel Overlay – Ideal if you already have length and just want extra strength and protection.

    Hard Gel Extensions – Perfect if you want to add length with sculpted tips.


    ⚠️ Must be professionally removed (cannot be soaked off).


    Luxio Build


    Create Strength & Beauty with Luxio Build.

    Luxio Build is a specialty builder gel designed for natural nail overlays, repairing corners, and creating picture-perfect shapes. Packaged in a polish-style bottle, it allows for quick, precise application.


    Benefits:


    Strengthens and reinforces thin, weak nails


    Creates a smooth, flawless arch and natural line of light


    Fills ridges and gaps for a perfect nail surface


    Easily repairs corner breaks


    Works seamlessly with Luxio Base & Luxio Colors


    Available in clear or 9 tinted coverage shades


    ⚠️ Not intended for nail extensions or sculpting—best for overlays on natural nails.


  • Other soft gel options

    Soft Gel Overlay & Fills


    Soft gel is a soak-off, yet refillable nail enhancement that provides flexibility, strength, and natural beauty. Unlike hard gel, it does not always need to be fully removed—fills can be done every 2–4 weeks, with a soak-off required only if you want a break or permanent removal.


    Soft Gel Overlay – First-time application over your natural nails.

    Soft Gel Fill – 2, 3, or 4-week maintenance to refresh and strengthen your nails.


    The Gelish Soft Gel System


    Step 1: Gelish Foundation Flex

    A flexible, rubberized base coat that cocoons the nails in a protective layer. This unique system adds supernatural flexibility to prevent breaks and snaps.


    Step 2: Gelish Structure

    A thicker, brush-on builder gel that strengthens and protects thin, brittle nails while encouraging healthy nail growth. It adds durability, preventing splitting and breaking.


    Why Clients Love It:


    •  Vegan & Cruelty-Free


    •  Fortified with Vitamin A & Biotin for stronger nails


    •  10-Free Formula (no harsh chemicals like formaldehyde, parabens, or toluene)


    Made in the USA


    Gentle soak-off removal when desired


    Soft Gel is perfect for clients who want a lighter, flexible enhancement that grows with their natural nails while maintaining a polished, professional look.

  • What is a natural nail overlay?

    Natural Nail Overlay


    A natural nail overlay is a nail enhancement applied directly over your natural nails without adding length. The overlay creates a protective layer that strengthens your nails, helps prevent breakage, and allows them to grow longer and healthier.


    Perfect for clients who want stronger nails with a natural look, or as a foundation for gel polish.


    Overlay = protection & strength

    Extensions = added length

  • Do we offer dip powder nail services?

    Powder Overlay (Not Traditional Dip)


    This is NOT your typical dip powder with glue-like resin. Instead, we use 2 layers of Orly Power Bond Soak-Off Base Coat, cured under LED light, for the powder to adhere. The result? A manicure with the durability of dip and the flexibility of gel—the strongest manicure option for short to long natural nails. Perfect for “keyboard warriors” and clients with active lifestyles.

  • How To Book: Hair

    Booking Hair Services


    Please note: All of our hair stylists are independent contractors and manage their own schedules. Hair appointments cannot be booked by calling the salon directly. To schedule a service, please visit our BOOK HAIR page and connect with your chosen stylist through their individual booking button.


    When planning your appointment, it’s helpful to first think about your short-term and long-term hair goals. We recommend gathering at least three inspiration photos of your ideal look, along with three current photos of your hair, to share with your stylist during your consultation.


    Browse through our stylist profiles to find the professional who best matches your needs. If you’re unsure which stylist would be the right fit, feel free to give the salon a call—we’d be happy to help guide you to the perfect match.

  • Onyfix Nail Braces & BS Braces

    Onyfix® Nail Correction System


    Onyfix® is a pain-free, non-surgical solution for ingrown, involuted, or pincer nails. By gently retraining your nail’s natural growth pattern, it restores comfort and function without invasive procedures.


    Benefits of Onyfix®


    •  PAIN-FREE – No surgery, no discomfort.


    •  RAPID – Quick application with fast relief.


    •  NATURAL – Encourages your nail to grow correctly.


    •  SAFE – Suitable for all patients, including children and diabetics.


    •  NO RESTRICTIONS – Resume all daily activities immediately.


    •  POLISH FRIENDLY – Regular polish can be worn (not recommended with gel polish).


    •  CLINICALLY BACKED – Class I Medical Device with proven results.


    How It Works


    A thin Onyfix® composite strip is applied to the nail at the widest point or pinched corner.


    It is cured under a special LED light, fixing the nail in place without tension.


    As your nail grows, Onyfix® gradually retrains the nail into a healthy, natural shape.


    Once corrected, the composite is removed and your nail continues growing normally.


    Follow-up visits every 10–12 weeks may be needed until the nail is fully corrected.


    FAQs


    How long does it take? About 15 minutes per nail.


    Cost? $75 per single band, per nail. Some nails may require an additional T-band for added relief.


    How long does it last? Typically 3+ months, often staying in place until it grows out with the nail.


    Infected nail? Active infections must be treated first. Consult your foot care professional.


    Safe for diabetics? Yes—backed by clinical studies.


    B/S Brace System


    The B/S Brace System is another non-surgical option designed to relieve pain and correct nail curvature.


    Best for Clients With:


    Painful, excessively curved nails


    Ingrown or pinched nails caused by tight shoes


    Involuted, pincer, or ram horn nails


    Many clients feel instant relief from pressure after application.


    Cost: $50 per brace


    Both Onyfix® and B/S Brace systems are safe, effective, and tailored to your nail needs, helping you walk pain-free again.

  • What is IBX?

    Meet the IBX Nail Strengthening System 


    Do you love getting your nails done but dislike the harsh removers that can weaken them? Are your nails feeling brittle from gels or acrylics—or do you simply want to protect and strengthen your natural nails? The IBX System is here to help.


    What is IBX?


    Launched in 2014, IBX is a revolutionary nail repair and strengthening treatment designed to work under your manicure. Unlike traditional surface treatments, IBX penetrates the nail plate to toughen, repair, and protect your natural nails while keeping them flexible and healthy.


    How it Works


    •  Conditioning monomers (tiny bonding molecules) are gently infused into your nail layers with the help of heat and LED/UV light.

    •  These monomers fill gaps, smooth ridges, and create a shield that prevents breakage.

     The result? Stronger, healthier nails that continue to grow beautifully—while also extending the life of your manicure or pedicure.


    Why You’ll Love It


    Heals & repairs nail damage 💅


     Strengthens thin, weak, or brittle nails


     Minimizes or eliminates white spots


     Promotes natural nail growth


     Protects nails under gel polish, hard gel, or acrylics


    Extends the wear of manicures & pedicures


    The Perfect Add-On


    Think of IBX as a fitness program for your nails. Whether you wear enhancements or go natural, it’s the ideal treatment to keep your nails healthy, strong, and beautiful.


    Treat your nails to IBX and give them the strength they deserve!

  • What is our cancellation policy?

    Scheduling & Cancellation Policy


    We truly value your business and appreciate your understanding of our scheduling policies. These guidelines help us respect the time of both our clients and our team.


    Deposits

    A 25% deposit is required at the time of booking and will be applied toward your scheduled service(s).


    Cancellations & Rescheduling

    We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us the opportunity to offer the time to another client on our waitlist.


    Less than 24 hours’ notice: A fee of 50% of the scheduled service(s) may be charged.


    No-shows: A fee of 100% of the scheduled service(s) may be charged.


    We understand that true emergencies do happen, and we will always do our best to work with you in those situations.


    Thank you for your cooperation and support—it allows us to continue providing the highest level of service for all of our clients.

  • What is our service refund policy?

    Refund & Satisfaction Policy


    At Simply Irresistible Nail & Hair Salon, our goal is always to ensure your complete satisfaction and to build lasting relationships with our guests.


    Please note that we do not issue refunds on services received. If you feel that an adjustment is necessary, we require a face-to-face consultation so we can assess the service and address your concerns directly.


    Refunds will not be considered without this consultation. Our team will always make every effort to remedy any discrepancies and provide options to ensure you leave happy with your results.


    Your trust means everything to us, and we are committed to working with you to achieve the look and experience you desire.

  • What is our product refund policy?

    Gift Card & Product Refund Policy


    Gift Cards


    •  Gift card purchases are non-refundable.


    •  Balances may be transferred to another guest if you are unable to use your gift card.


    Products


    •  Refunds or exchanges may be considered within 7 days of purchase.


    •  Products must be barely used and in their original packaging.


    •  Proof of purchase is required for all product returns or exchanges.